For property managers and regional operators
Less vendor chasing.
More useful oversight.
Doorstep service backed by priorities, documented exceptions and resident self-service — with tools scoped to the properties your team manages.
Residents: request a come-backA clearer working day for your team
Start with the Action Center
Daily priorities bring service follow-ups into one place. Review pending callbacks, violations and resident feedback without piecing together separate conversations.
Understand each property
Analytics shows active and completed routes, violations, pending callbacks, 30-day completion and callback-response metrics, and timelines and trends.
Review the evidence
Assigned managers can create unit verification requests and review serviced or not serviced results, notes and photo evidence. A category-filtered Photo Gallery adds service/check-in and violation records, plus before-and-after chute, compactor and dumpster-area photos.
Listen to resident feedback
Share your property feedback link and review satisfaction and feedback trends. AI-assisted sentiment helps organize responses for your review; it is not a guarantee of accurate interpretation.
Oversee a portfolio
Regional managers can compare assigned properties, KPIs, violation and callback trends, team performance and satisfaction, with scoped live monitoring.
Give residents the right next step
Property Portal → Understand → Analytics → select your property if needed → Share Resident Text Alerts. Share a property signup link, QR flyer PDF or English/Spanish announcement, and see verified active subscriber counts.
The notices panel below lets assigned managers send approved delays, cancellations, schedule changes and back-on-schedule notices to residents with matching opt-in preferences.
Property manager sign inResident communication
Less office phone tag.
A clearer next step.
Residents can request a come-back without logging in. Optional, verified text alerts keep enrolled residents informed without making signup a condition of service.
Resident optionsA text when collection starts at your community
Sent when the property route starts collection — not a prediction of building arrival or a pickup ETA. Opted-in preferences also cover delays, cancellations, schedule changes and back-on-schedule notices.
A come-back request with follow-through
Use the website or bin-sticker QR, or follow the structured COMEBACK text prompts after enrollment. A private status link separates received, accepted, heading back, completed and closed without pickup.
Build a clearer service plan for your property
Review the property layout, agreed schedule, reporting and resident communication options with our team.