Contact Abfall Valet - request a proposal

Verified resident SMS subscribers can text COMEBACK or COME BACK to (737) 321-5665 and follow the prompts. Choose your property if more than one is listed, provide any missing building and unit details, and confirm the property, building and unit with CONFIRM. In Spanish, text REGRESO and confirm CONFIRMAR. A missing unit record does not block your request: unmatched resident-entered locations are accepted for crew verification. We do not guess a matching unit record. Phone verification confirms the phone number, not residency. An unmatched unit does not require signing up again or switching to QR. DECLINE (RECHAZAR in Spanish) declines only that request; STOP or CANCEL unsubscribe globally from resident SMS. START and HELP remain subscription controls. JOIN sends a signup link; it does not enroll you. HELP provides support.

Not enrolled or not verified? Sign up in the resident portal, choose your property, provide your unit, opt in with the unchecked consent box, and confirm the one-time code (OTP) before texting COMEBACK. Texting alone does not enroll you.

QR and website come-backs remain available without text-alert signup or a phone number. The bin-sticker QR is for come-backs, not SMS signup.

An SMS come-back request is saved only after you receive the confirmation receipt, not just after texting the initiation or confirmation keyword. The initial receipt states whether service has not started, is underway, or is completed with your request queued for next service, and includes a private status link. Requests follow your community's actual service phase. Before service starts, a request waits for service; during service, follow the actual request status. After service is fully completed, requests are held for the next service. No pickup or ETA is guaranteed. Text updates distinguish crew acceptance, heading back, request completion and closure, with a secure status link. Acceptance does not mean heading back, and closed does not by itself mean picked up. Live GPS is shown only when service is active and a fresh location is available; no persistent off-duty tracking or continuous crew tracking. Location sharing may pause when the crew app is backgrounded. A completion photo is available in the private status link; eligible text updates may include a photo, with carrier availability varying.

Service-start alerts mean service has started at your property, not arrival at your building. Text alerts are optional. Get support.